RMA Request

All requests for RMA shall be processed and handled pursuant to the terms and conditions set forth in the Agreement between Solar and Buyer.

Completion of this RMA request is not an authorization to return any product. It is used only as a request to obtain an authorized RMA number. An authorized RMA number must be issued prior to returning any products back to Solar.

RMA numbers are valid for twenty (20) calendar days from the date issued. RMA numbers are issued by Solar for inspection purposes only, in order to evaluate whether the product was purchased from Solar and covered under the warranty policy and period.

All product received by Solar shall be inspected, tested, and processed contingent upon the test results. Solar, in its sole discretion, shall repair, replace or issue credit for the returned product.

Step-1

(*)Company Name

(*)Contact Name

(*)Contact Phone

(*)Contact Email

(*)Solar Sales Order NO.

(If you don't know, please enter "0")

Step-2

Do you have more than 10 pieces for this RMA?

Please enter the appropriate information for each unit to be claimed for RMA.
No.	Part No.	Serial No.	Reason for Request
1
2
3
4
5
6
7
8
9
10

Serial Numbers (Excel File)

Uploading an Excel File

Please upload Excel or other spreadsheet file that includes the following information for each unit to be claimed for RMA:

Manufacturer Part Number
Serial Number
Reason for RMA Request

Step-3

Do you have pictures of the defects?

Pictures of Defects:
Pictures of Defects:

Uploading the Image Files

Please upload pictures that show described conditions from Step – 2.
Individual file size can be up to 10MB.

Other Comment

I agree with Solar Technologies' Terms & Conditions.